Every user who authenticated via Discord. Click a Discord ID to copy it.
Active and past hub memberships with billing period dates and status.
Deletes the user row and all memberships so they can re-register from scratch. Stripe billing history is preserved.
Clears just one hub membership — keeps the user account and Stripe customer intact.
Grant a user hub access for N days — for complimentary access, testing, or manual overrides.
Common issues and what to do:
🔑 "I can't log in / Discord won't connect"
The student needs to make sure they're logged into Discord in their browser first. Ask them to go to discord.com, log in, then try again. If they lost access to their Discord account entirely, they need to recover it via Discord's own account recovery.
📋 "I'm logged in but can't see the Discord channels"
Their membership may have expired, or the Discord role wasn't assigned. Use Load Users above to find them by username, check their membership status and expiry. If active, use Reset Membership then Grant Membership to force a re-sync, and ask them to log out and back in.
🔄 "I want to start fresh / change my Discord account"
Use Full Reset — Wipe User with their Discord ID. This removes their account so they can re-register with a different Discord. Their Stripe billing history is preserved — they won't be double-charged.
💳 "I paid but didn't get access"
Check their membership in All Memberships. If missing, use Manually Grant Membership with their Discord ID and the correct hub. Then ask them to log out and back in — the Discord role will be assigned on next login.
Look up a user by Discord username
Manage who can access this admin panel. Each person gets their own email and password.
Reset an Admin's Password
If an admin forgets their password, enter their email and set a new one. They can then log in with the new password.
Add New Admin